Shipping:
Please see our shipping information for details on shipping.
Returns:
Please inspect your products before using or washing. If you are unhappy with your purchase for any reason you may return it for a full refund (less any shipping charges) within 30 days of purchase date. Returns or Exchanges are only accepted on any unused and unwashed merchandise in its original packaging. Items including: diaper rash creams, nipple creams and teas cannot be returned. Sale or Clearance items are final sales. Please email info@growinggreenbums.com for directions to return your product!
Back Orders:
In the event we are out of stock of the item that you ordered, we will contact you immediately to indicate a delay. We will hold your order for 7 business days to ensure a complete shipment. If in that time frame we do not receive your back ordered inventory, we will contact you with regards on how you want to ship.
Special Orders:
We will be happy to order you a "special item" for you if we do not carry a particular size or color that you are interested in. Just email
info@growinggreenbums.com with product information: size, color, details! Special orders can take one to two weeks for receipt and delivery. Special orders cannot be returned unless prior approval for return.
Defective Merchandise:
Please contact us regarding defective merchandise immediately so we work with you to fix the problem. If you have purchased diapers with snaps, please inspect the snaps carefully as you would for any baby garment for safety. Most manufacturers offer warranties on their items! If you are returning a defective product, please be considerate of the condition of the item. Your item must be
clean, dry, stain-free and stink-free before you ship it. Please
contact us, if you have any questions.
Note: Due to the nature of cloth diapers, please expect normal wear and tear as you would with any other clothing item. We are not responsible for damage to an item caused by improper care, abuse, misuse, normal fading or wear and tear. Cloth diapers may not withstand washing every single day for extended periods of times. If you have any questions on how many diapers to purchase or how to care for your diaper, please ask. Growing Green Bums will help you with all the information you will need to care for your diapers.
We want you to be happy with your purchase, if you have any questions about our store policies, please contact us!
Growing Green Bums strives to REDUCE, REUSE and RECYCLE!!
Reduce: We always conserve and reduce our energy consumption in our office space. We try not to print, but when we do it is only when necessary!
Reuse: We make every effort to reuse incoming shipping supplies and packaging. Although they are pre-loved, they still work great to ship outgoing mail!
Recycle: We recycle everything that we cannot use! From bags and shipping material to printer cartridges.
It is a priority for us to do our part and every little helps! Why not do the same?
